1. Introduction

These terms of use govern your use of our site. Please read these terms in full before you use this Website. If you do not accept these terms of use, please do not use this Website. Your continued use of this site confirms your acceptance of these terms

Your access to and usage of the products, services and content offered to you on this portal “Portal” or site “Site” (the “Service(s)”) is governed by the following general legal terms and conditions “Terms”.

2. Definition

Applicant/ Subscriber : is the person (or persons) in charge of registering in the portal service to create an account, in his personal capacity as authorized and empowered to register in the portal and use its services.

Contents of the System: Any media embedded or displayed on the portal website, including but not limited to: source code (html, css, or others), text, images, the portal logo, and the portal name.

Charges and Payments: The charge paying mechanisms (service) offered by the portal on the internet or via any of its licensees.

Kingdom: The Kingdom of Saudi Arabia.

Portal: http://www.portal.com is a service authorized by the Government of Saudi Arabia to pass any required data from in return for Service Fees.

Password: the collection of letters and/or numbers and/or symbols which the User and/or Sub User keeps secret and uses in combination with the username to gain access to the portal services.

Password: the collection of letters and/or numbers and/or symbols which the User and/or Sub User keeps secret and uses in combination with the username to gain access to the portal services.

Service(s): refers to all the service, offered by the portal. Service(s) also refers to any other service currently offered by the portal or may be offered in the future through its website http://www.portal.com or through any of its licensees.

Service Fees: refers to the fees that shall be paid by the User. The Service Fees are described in section below.

Username: the name which the Applicant and/or User and/or Sub-User enters along with the password to access the portal services as specified in section below.

Other definitions: in these Terms of Service, the words:

you” or “your” refers to you, as a person or individual, and the User or Sub-user of the service(s).

we”, “us”, “our” or “Jawraa” : refers Itihad Jawraa , affiliates or licensees operating this Site and the Service(s).

3. Scope of Implementation

Our Service is based in the Kingdom; however, the site is open to all Internet users and browsers, your access and use of the Service and any information and services provided by us as part of or via the Service is subject to these Terms (including any future amendments) .

By accessing or using any of the Services, you are deemed to be legally bound by the current Terms of the Service at the time of your access. You should therefore check these Terms regularly.

We may enter into agreements to offer you products, services or applications through a third party service or content provider (“Provider”), or you may be contracting directly with such Provider, and your access to and use of that service or application may be subject to additional terms and conditions. For the avoidance of doubt in using any such Provider service you will still be bound by these Terms to the extent where they are applicable.

4. Your Contract

Your contract with us shall begin upon the earlier of you: completing our registration process online; or viewing, accessing or using any Service offered by us which does not require registration.

The terms and conditions of Jawraa prepaid service (as applicable) shall also be applicable when using the Service as long as you have a mobile phone on the Lebara network.

In addition to these Terms, there may be additional terms and conditions applicable to individual Services which you will be required to accept when registering and/or using that Service.

5. Registration, User Names and Passwords

a. Registration:
When registering on any of our services, you agree to provide true, accurate, current and complete information. Upon registration, you will be provided with a security code to access the Service and any pages for which registration is required. You are responsible for all actions resulting from accessing the Service via your password. It is your responsibility to ensure the security of your password and the device that you use to access the Service. As a result, you shall not reveal or disclose your password to anyone and you hereby agree to perform modifications on any mistakes in your registration details by amending them using the tools provided the website or by contacting us.
b. User name:
When you register to use our online services, you will be asked to choose a user name: the user name you choose must not be obscene, threatening, menacing, racist, offensive, derogatory, defamatory or in violation of any intellectual property or proprietary rights of any third party; and if we consider that the user name selected by you is inappropriate based on our sole and absolute discretion, we reserve the right to terminate your account and prevent your use of such user name at any time with or without prior notice to you. c. PasswordIn the event that your password becomes exposed to any unauthorized party, you are responsible to take action to change it immediately using the methods on the site.

We reserve the right to change your password and your user name at any time in our sole and absolute discretion and we might notify you of any changes by using the contact details that you have provided to us or in any manner we deem reasonable.

6. Personal Information:

Our usage of your personal information is governed by our Privacy Policy, which forms part of the Terms herein. PLEASE READ OUR PRIVACY POLICY CAREFULLY as it outlines your rights and our obligations in relation to your personal data and information; including what we can do with it and to what extent we might share it with others without violating your rights.

7. License to use the Website:

Unless otherwise stated , all copyright, trademarks, patents and other intellectual property rights in any material or content (including without limitation software, data, applications, information, text, photographs, music, sound, videos, graphics, logos, symbols, artwork and other material or animated images) contained in or accessible via the Services (“Content”) is either owned by us or is used by us under license from the legitimate owner(s) for use as part of the Services.

We grant you a non-exclusive, non-transferable right to view and use the Service and the Content for personal, non-commercial purposes only and subject to your strict compliance with these Terms. No alteration , change, modification is allowed.

Should you become aware of any unauthorized use or copying of any Content or any part of the Services or any unauthorized access to or other unauthorized activity in connection with the Services, please notify us immediately.

You hereby grant us a perpetual, irrevocable, royalty-free, world-wide license to reproduce, transfer, modify, adapt and/or publish any Content provided by you to us by any communication method whether email, voice mail, SMS, MMS or otherwise on the Service as we see fit and without notice to you, unless you have explicitly indicated otherwise.

8. Applicable Use:

You, and/or anyone using the Service or the Content through your account, are prohibited from:

  • using the Service and anything available from the Service for illegal or illegitimate purposes or in breach of any applicable laws, statutes, regulations, codes of practice or applicable customary rules;
  • using the Service or the Content in any way that we in our sole and absolute discretion consider unacceptable, inappropriate, likely to injure our reputation or brand or otherwise objectionable;
  • copying, modifying, reformatting, making derivative work, publicly displaying, disclosing, distributing, licensing, transmitting, selling, performing, publishing, transferring, linking to, reverse engineering or decompiling (except to the extent expressly permitted by applicable law) or otherwise making available the Content and/or the Service or any part thereof except as set out in these Terms;

We will cooperate with the law enforcement and other relevant authorities with respect to any investigation or violation of network security, and reserve the right to disclose any information (including personal data) derived from you as required by law.

9. Delivery and Usage of Message and Content:

We might allocate certain storage space for your communications and messages, whether SMS, MMS, Emails, images, video and audio clips or otherwise.

We hereby reserve the right to impose certain limitations as we deem necessary on the amount of storage space; we have no obligation to store any such materials for you and will not be responsible if stored messages are lost or deleted. We recommend that keep a copy of any data that you store with us in another storage environment.

Whilst we will use our reasonable efforts to ensure that your communications and messages, whether SMS, MMS, Emails, images, video and audio clips or other are sent correctly to the intended recipients, we cannot and are not responsible for their delivery over third party telecommunications networks .

We reserve the right to suspend or terminate any message account that you have registered with us or other storage facility for pictures, images or video clips where you remain inactive for any period of time chosen by us in our reasonable discretion or where we believe, in our sole and absolute discretion, that your message account or storage facility is being used for illegal purposes, or messages which are threatening, menacing, racist, offensive, tasteless, defamatory, indecent, or of obscene or pornographic nature, in breach of confidence, illegal or otherwise in breach of any part of these Terms.

10. Content Downloading

Some of our Services enable you to download Content to a mobile device, personal computer, personal digital assistant or other access device.

You are permitted to save such Content on your access device provided that you respect the intellectual property rights of others. Without limitation, we shall not be liable in any manner whatsoever for failures, defects or delays in the delivery of the Content which are caused by any reason outside our reasonable control.

11. Intellectual Property Rights

The service is the proprietary right of Itihad Jawraa. All the contents of the system are considered the property of Jawraa service or that of any other parties that Exportal received permission or license from.

The word or mark “Lebara ” and any other trademark registered in the name of Lebara or is (are) used by Lebara however represented, all associated logos, symbols, taglines, and combinations of any of the foregoing with another word or mark, are the trademarks of Lebara or third parties (the “Trademarks”). You shall not be permitted to use or copy such trademarks in any manner.

12. Fees and Payment

Where any of our Services requires payment by you, the following conditions shall apply: Charges will appear on your next monthly mobile bill if you are a post-paid customer, or shall be deducted from your prepaid credit if you are a prepaid customer.

Without prejudice to the above paragraph and the right of Lebara to terminate, if payment is not paid on time, your payment is rejected or refused (including if you do not have sufficient credit in your prepaid account), or you default in payment, the amount owing will be treated as overdue and we will be entitled immediately to cease or suspend the provision of the Services to you without notice and until payment is received or until your credit has been topped up.

All payments shall be in Saudi Riyal. Tariffs are regularly reviewed as permitted by the Saudi laws. The charges shall be subject to taxes and governmental charges and any charged imposed on us.

If you are roaming in Saudi Arabia, you should check with your network operator for details.

13. Suspension and Termination

We may suspend the operation of the Service without notice: in order to update or upgrade the contents or functionality of the Service from time to time; for repair or maintenance work on the Service or our servers or systems; if we believe that you are or may be in breach of these Terms.

We may terminate your access to and use of any or all parts of the Service without notice if we believe that you are or may be in breach of these Terms; or in the event that you do anything that we think may damage or affect our commercial interests or business.

14. Disclaimer and Exclusion of Liability

Whilst we do take all reasonable steps to make sure that the information on this website is up to date and accurate at all times we do not guarantee that all material is accurate and ,or up to date.

All material contained on this Website is provided without any or warranty of any kind. You use the material on this Website at your own discretion.

We do not accept liability for any loss or damage that you suffer as a result of using this Website.

If you are not satisfied with any part of the Service or with any of these Terms, you can discontinue using this Service. However, the termination of the Service will not affect your obligation to pay for Services used by you or any third party merchandise, goods or services previously purchased using the Service.

15. Indemnification

You hereby indemnify us and undertake to keep us and our Providers, partners, affiliates, directors, employees…. etc indemnified against any losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid to a third party in settlement of a claim or dispute arising out of any breach by you of any provision of these terms and conditions.

We shall notify you of any claim that we or our Providers receive and you hereby provide us and/or our Providers with full authority to defend, compromise or settle such claims and shall provide us and/or our Providers with all reasonable assistance necessary to defend such claims, at your sole expense.

16. Security and Reliability

You acknowledge that we are unable to exercise control over the security, reliability or subject matter of third party content transmitted or accessible via the Service and we exclude all liability of any kind for the transmission or reception of illegal or unlawful content. We Endeavour to ensure the security of your communications; however your communications pass over third party networks over which we have no authority or control. We accept no liability for any loss or damage resulting from your use of the Internet and/or third party websites or content accessed via the Service.

17. Relationship of Parties:

It is expressly understood that no joint venture, partnership, employment or agency relationship exists between you and us as a result of these Terms or use of this Service.

18. Waiver:

Except as herein stated , no failure by us to exercise any right given to us herein, or to insist upon strict compliance by you of any obligation hereunder, shall constitute a waiver by us of our right to demand exact compliance with these terms.

19. Assignment and Sub-Contracting:

You agree that we may sub-contract the performance of any of our obligations or may assign these Terms or any of our rights or obligations without giving you prior notice. You undertake not to assign, re-sell or in any other way transfer your rights or obligations under these Terms.

20. Force majeure:

We will not be liable to you for any breach of these Terms, which arises because of any circumstances that we cannot reasonably be expected to control.

21. Unenforceable provisions:

If any provision herein is, or is found to be, unenforceable under applicable law, that will not affect the enforceability of the other provisions.

22. Information Disclosure:

We reserve the right at all times to disclose any information as we deem necessary to satisfy any applicable law, regulation, legal process or governmental request.

23. Entire agreement:

These terms and conditions constitute the entire agreement between you and us in relation to your use of this website, and supersede all previous agreements in respect of your use of this website.

24. Law and Jurisdiction:

These terms and conditions will be governed by and construed in accordance with Saudi Laws and any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of Saudi Arabia.

25. Titles and Headings:

The titles and headings herein are for convenience purposes and have no legal efficacy.